RAJKUMAR PAL
Raipur
Summary
Dynamic Territory Technical Service Engineer with a proven track record at Ultratech Cement Ltd, excelling in customer service and product training. Adept at leading teams and enhancing sales support, I effectively drive demand generation activities and monitor competitor quality, ensuring exceptional client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Territory Technical Service Engineer
Ultratech cement ltd (Unit-Birla white)
Raipur
06.2022 - Current
- Looking after technical service of Chhattisgarh.
- Lead and manage 1 direct employee report and 14 indirect sales team employee for promotional activity in chhattisgarh.
- Training & development of applicators and sales team for white cement based new products on a regular basis in the Chhattisgarh state.
- Organizing and conducting demand generation activities like Architects / Builders / Painting Contractors and Painters & Masons.
- Submission of product approval file and presentation in govt. departments.
- Meet, trade exhibitions, customer awareness camps, counter meets etc
- Providing effective customer service to enhance customer loyalty & satisfaction
- Monitoring competitors’ product quality and scheme for applicators
Technical Service Engineer
Dalmia bharat cement LTD
Chandrapur
09.2021 - 06.2022
- Conduct technical activities like contractors’, Mason’s, and IHB meets
- Visit running IHB and project sites for conversion and retention
- Support the sales team and network in business enhancement
- Attend customer quality complaints
- Monitor competitors’ product quality by collecting samples and sending the same to the factory for analysis
Technical Executive
Osource global pvt.ltd (Ultratech cement)
Chhindwara
05.2018 - 08.2021
- Conduct technical activity-Contractors’, Mason’s, IHB meets
- Brand promotional activity: Joggers meet, campaigning, Naka meets
- Meeting with influencers - Engineers, Architects, Builders, and Contractors
- Supporting sales team and network in business enhancement
- Monitoring contractors loyalty program
Education
BE - civil engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya Bhopal
Bhopal01.2017
12th Class -
M.P.Board Bhopal
Bhopal01-2013
10th Class -
M.P Board Bhopal
Bhopal01-2011
Skills
- Teamwork
- Communication
- Problem-solving
- Interpersonal skills
- Adaptability
- Technical support
- Product training
- Customer service
- Sales support
Accomplishments
- Achieved pan india rank-1 in FY-23.
- Achieved pan india rank-2 in FY-24.
PERSONEL PROFILE
- Father name -MR.Mahesh pal
- Mother name -MRS.Lata pal
- Gender- Male
- Marital status- Married
- Language known Hindi, English.
- Permanent address- Ward no- 07 chourgaon teh-chourai dist- Chhindwara M.P. 480001
- Contact no.-7851045093,9407830468
Hobbies and Interests
Traveling, Driving, Reading books.
Languages
Hindi, English
Disclaimer
I hereby declare that information given by me is true from my depth of knowledge.
Timeline
Territory Technical Service Engineer
Ultratech cement ltd (Unit-Birla white)
06.2022 - Current
Technical Service Engineer
Dalmia bharat cement LTD
09.2021 - 06.2022
Technical Executive
Osource global pvt.ltd (Ultratech cement)
05.2018 - 08.2021
BE - civil engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya Bhopal
12th Class -
M.P.Board Bhopal
10th Class -
M.P Board Bhopal
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