Anurag Dwivedi
Bhilai
Summary
Results- Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Team leader
Reliance Digital
01.2021 - 01.2023
- Handling the team generating the revenue also managing the leads solving the customer problem over phone call and shop floor also managing the Daily Sales Report on daily basis and following up to customers also giving the product knowledge to new join employees and motivating them for sales and helping him to close the deal.
Department manager
Lotus Electronics Supermarket
07.2019 - 01.2021
- Handling the team of around 7 people generating the revenue also managing the leads solving the clients problem over emails and phone call also managing the Daily Sales Report on daily basis also giving the product training to new join employee and motivation to generate revenue.
Sales associate
Reliance Digital Retail Ltd
08.2015 - 11.2019
- Handling the customer generating the revenue also managing the leads solving the customer problem over phone call also managing the Daily Sales Report on a daily basis and follow up to customer up sale, cross sale.
Assistant store manager
Dua Lima Retail pvt Ltd
01.2023
- Team handling, maintaining sop, given tasks done timely, staff roaster, daily staff meeting, discuss about target and achievements, solve customer’s grievances, assign daily tasks to staff and get updated of work progress.
Education
Skills
- Sales
- Outbound Sales
- Team Leading
- Upselling
- Customer Service
- Sales Management
- Business Development
- Team Handling
- Team Management
- Team Coordination
- Floor Management
- Cash Handling
- Team Supervision
- Mentoring
- Account Management
- Documentation And Reporting
- Complaint resolution
- Client Service
- Performance Improvement
- Teamwork and Collaboration
- Problem-Solving
- Work Planning and Prioritization
- Attention to Detail
- Leadership
Achievementsandawards
- 1st award got in 2015 for digital Star
- 2nd award got in 2016 for Digital Champion
- 3rd award got in 2017 for Digital star
- 4th award got in 2018 for Digital star
- 5th award got in 2021 for Best attach
Personal Information
- Father's Name: Uma Shankar Dwivedi
- Date of Birth: 02/07/90
- Gender: Male
- Nationality: Indian
- Marital Status: married
- Religion: Hindu
Languages
- Hindi
- English
Accomplishments
1st award got in 2015 for digital Star
2nd award got in2016forDigitalChampion
3rd award got in2017forDigitalstar
4th award got in 2018 for Digital star
5th award got in 2021 for Best attach
Timeline
Assistant store manager
Dua Lima Retail pvt Ltd
01.2023
Team leader
Reliance Digital
01.2021 - 01.2023
Department manager
Lotus Electronics Supermarket
07.2019 - 01.2021
Sales associate
Reliance Digital Retail Ltd
08.2015 - 11.2019
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